Ecocraft Wooden Cookware Ring with Natural Wooden Spatulas

🚚 Shipping & Return Policy
At Ecocraft India, we are committed to delivering premium-quality traditional cookware to your doorstep. Each item goes through a 3-step quality check before dispatch to ensure it reaches you safely and in perfect condition.

PRODUCT DAMAGED DURING TRANSIT
We are extremely sorry for the inconvenience caused. Clay products are fragile, plus the Indian way of courier handling makes it difficult for us to deliver them 100% safely.
But don’t worry — the chance of breakage is only 1%, and we will definitely solve that issue if it happens.

📦 Shipping Across India
Yes, we ship PAN India!
✅ Free Shipping on all prepaid orders above ₹500
❌ No hidden charges, no extra tax on MRP

❌ Why We Don't Offer COD
Clay cookware is a fragile handcrafted item, made with care over 20–25 days by skilled artisans.
Unfortunately, many COD orders are rejected by customers at delivery, which leads to damage during return transit.
This causes heavy loss and breakage of our handmade products.
That’s why we offer prepaid orders only — to ensure every pot reaches its new home safely.

⏳ Delivery Timeline
Orders are dispatched within 24–48 hours after payment confirmation

Delivery takes 5 to 12 working days, depending on your location

For remote areas or Kerala-to-other-state orders, we choose the safest courier for fragile clay products — even if delivery takes longer
📩 Once shipped, tracking details will be shared by email or SMS

⚠️ Clay Products – No Return Policy
Clay products are extremely fragile and cannot be returned once delivered.
Returns are only accepted in case of transit damage.
Please review the product description carefully before placing your order.

Bronze and other products — only damage replacement allowed.
The chance of breakage is only 1%, and we offer full support if it happens.

📦 If the customer refuses or does not accept the order:
If the item returns to us, we will deduct the full courier charge from the refund amount.

🔁 Replacement for Damaged Items
We offer 100% replacement for any damage to:

Clay

Cast Iron

Wood

Copper

Brass

No need to return the item. Just follow these steps:
✔️ Share clear photos/videos of the damage (must be during unboxing)
✔️ Include your purchase invoice
✔️ Send within 2 days of delivery

📧 Email: support@ecocraftindia.com
📱 WhatsApp: +91-9745333413

⚠️ Disclaimer – Handmade Clay & Bronze Cookware
At Ecocraft India, each product is handcrafted using traditional methods passed down through generations. Our cookware is not machine-made, which gives every piece its unique identity and natural imperfections.

🍲 Clay Cookware
🌀 Handcrafted Uniqueness
All clay pots are made using a potter’s wheel — without dies or molds. This ensures every item is one-of-a-kind.

🔄 Size & Shape Variations

Due to handcrafting, ±10% variation in size and shape is normal.

Clay pots are made with a slightly curved base to support thermal expansion on gas stoves.

⚠️ Avoid using flat-base pots on direct heat — they may crack.

✅ Use a round metal ring/coaster for better balance during cooking.

✋ Finish & Texture

Minor surface roughness is due to extra sand added for durability.

Small chipped edges can occur during bulk handling/shipping — this does not affect performance.

🌑 Black Clay Pots

Black color forms from deep firing at 1200°C+.

Red spots may appear from heat variations — purely natural and harmless.

🔴 Red Clay Pots

Natural marks (black, purple, white) may show due to kiln temperature changes.

No dyes or chemicals used — 100% natural clay.

💧 Sweating of Pots

Clay is porous; slight sweating/seepage may happen with long storage — part of its natural cooling effect.

🛕 Bronze Cookware (Kansa)
🛠️ Fully Handcrafted
Our bronze cookware is made by melting copper and tin together at extremely high temperatures (1000°C+), then molded by hand.

🔁 Size & Weight Variations

Because each piece is poured and shaped manually, minor variations in size and weight are normal.

The listed sizes are approximate and may vary slightly from batch to batch.

These differences do not affect quality or usability — they are part of traditional handmade bronze craftsmanship.

📸 Images for Reference Only
Due to handcrafted nature, products may not look exactly like the photo. Expect minor differences in finish, shade, or dimensions.

📏 Ecocraft Clay Pot Size Guide – How Much Can Each Pot Cook?
Pot Size Capacity (Meat + Veg) Serves Ideal For
1 Liter Up to 500g 2 to 3 people Small family / Couple
2 Liter Up to 1 kg 4 to 5 people Medium family
3 Liter Up to 1.5 kg 6 to 7 people Large family / Guests
4 Liter Up to 2 kg 8 to 10 people Big family / Small function

🔸 Same Clay, Different Shape: All Ecocraft clay pots are made from the same natural mud. The only difference is shape, so you can cook anything in any pot – curry, fry, biryani, or sambar.